In the Kölliken branch of Raiffeisenbank Aarau-Lenzburg, visitors are no longer received at the traditional counter but at the buffet counter. Next to it are a bar and several tables that can also be used for counselling sessions. The bank's premises were remodelled in spring 2018 in line with the "Begegnungsbank" concept.
With the new concept, including a café, contact with customers and visitors is to take place in a pleasant environment and more space is to be created for individual counselling. Among other things, surface-mounted luminaires from the Basic series were installed in the new encounter zone.
